Cancellation And Refund Policy

Cancellation Policy

At ThalirRGA.com, we understand that circumstances may arise requiring the cancellation of your order. Please review our cancellation policy:

Cancellation Window:

  • Orders can be canceled before the status is marked as “Completed” or “Processed.”

How to Cancel:

  • To cancel an order, please go your customer profile, under order section cancell the order by pressing order cancel

Refund Process:

  • If the cancellation is made within the allowed timeframe, a 10% deducted as bank charges and refund will be processed within 5-7 working days.

Post-Processing Cancellations:

  • Unfortunately, orders marked as “Completed” or “Processed” cannot be canceled.

Exceptions:

  • In the event of exceptional circumstances, please reach out to our customer service team for further assistance.

Contact Us:

  • If you have any questions or concerns about our cancellation policy, please feel free to contact us at [thalirrga@gmail.com].

Thank you for choosing ThalirRGA.com. We appreciate your understanding and cooperation.

Last Updated: 26-12-2023

Refund Policy

Refund Policy – No Return or Exchange

At ThalirRGA.com, we prioritize your satisfaction and stand by the quality of our products. As part of our commitment to transparency, we would like to outline our refund policy:

No Return or Exchange:

Due to the nature of our products and to ensure the highest standards of hygiene, we do not accept returns or exchanges. This policy is in place to safeguard the well-being of our customers and to maintain the integrity of our organic and personal care items.

Quality Assurance:

We take utmost care in crafting and delivering our products, adhering to stringent quality standards. In the rare instance that you receive a damaged or defective item, please contact our customer service within [X] days of receiving your order. We will work promptly to address and resolve the issue.

Contact Us:

If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer service team at [thalirrga@gmail.com].

Thank you for choosing ThalirRGA.com. We appreciate your trust in our commitment to quality and excellence.

Last Updated: [12/02/2024]

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